Yelp, Google Reviews, and most rating platforms suffer from the same flaw:
They show what people feel — not what’s actually true.

The 5-star average is a trap. Here’s why:

• A 4.3-star coffee shop might just be average — but it’s inflated by friendly staff or generous reviewers.
• A brutal 1-star review might come from one bad day — not a systemic issue.
• You can’t compare two 4.5-star places — because nothing underneath is consistent.

Index to Scale fixes this.

Instead of flat averages, we:

• Compare things against their peers
• Use category-specific criteria
• Apply human and machine judgment
• Update rankings as the dataset grows

So you don’t just see a score — you see what that score means, in context.

No Emotional Noise, Just Structured Insight

People still have opinions — but we structure them into comparable data.

And if one user says “too spicy” while another says “just right”? That’s not conflicting feedback — that’s signal. The Index can process both and reflect it in the spice balance score.

This is how you build trust.
Not with fluffy stars. With clear, evolving, accountable scores.